There’s never been a better time to save on your business telecoms:

• Calls from less than 1p per minute
• Lines maintained by open reach engineers
• No need to change your number or equipment
• Seemless Transfer
• Award Winning Customer Service

With Your IT you can save up to 15% on your business line rental and up to 87% on call charges compared to BT. Cheaper business telecoms does not mean reduced service quality.

Send a copy of your Bill to support@your-itdepartment.co.uk and we will send you a full cost savings analysis

Research by IDC shows that up to 40% of employee Internet access is non-work related

Your IT WebMonitor boosts employee productivity by giving you complete internet access control to monitor what users are  and downloading in real-time.

Why Monitor Web Traffic

• Increase productivity by managing your employees’ web browsing habits
• Protect the network from dangerous downloads in real-time
• Reduce cyberslacking – time wasted by employees online
• Effectively enforce an Internet Usage Policy
• Prevent data leakage through socially-engineered websites
• Benefit from multiple scanning engines to ensure that downloads are free of viruses and other malware.

Call 01158 220 200 for a free trial

Our customers know all to well that we like to monitor and measure all aspects of our service.  For over 9 months we have consistently surveyed our customers after every service ticket to ensure that we are providing a first class level of customer care.

Customer Satisfaction Scores

Problem Understanding                    4.75 out of 5

Response Times                                    4.65 out of 5

Resolution Times                                  4.65 out of 5

Overall Satisfaction                              4.70 out of 5

Keolis, Europe’s reference public transport operator

Keolis, with operations in 8 European countries, in Algeria, in Australia and in Canada, operates passenger transport systems on behalf of Public Transport Authorities*, providing them with high quality and efficient services at optimum cost.

Your IT Department Ltd were approached by Keolis’ Nottingham office to assist with some minor technical issues with the computer systems.  Because response and willingness to help we have been chosen to provide support for at least 6 months while Keolis work on the Tram Link in Nottingham.

Janine Holmes – Project Administrator says ”

Simon Cox and the Team at Your IT Department gave outstanding customer service from the first point of contact.  We received help and advice by phone, email and visits to the office. It is very comforting to have complete piece of mind that should anything with our computer equipment go wrong, we have excellent local support.

They have a pricing contract that suited our requirements.  Your IT Department constantly goes out of their way to resolve any technical issues we have, which has proven even greater value for money.

Experience in the past with IT Support services has varied between those who treat you as inferior and make you feel stupid if you do not know terminologies or resolutions for what they regard as the simplest problems. Others are only fluent in computer jargon and are not able to communicate effectively or willing to make site visits.

Simon strikes me as a very knowledgeable IT technician who is also very personable and able to explain issues plainly and clearly without making you feel foolish.”