Your IT  01158 220 200

Archive for the ‘Uncategorized’ Category

SEO Helps Local Childminder Succeed online

Monday, April 26th, 2010

 

Sam Hewson provides a childminding service for the carlton and mapperly areas of Nottingham.  Sam made the huge step from working as a teaching assistant for over 11 years to becoming an ofsted registered childminder.

To help Sam attract new customers we developed a basic webpagewww.samhewson.co.uk thats provides vistors with a real insight into the services offered.  We then provided some Search Optimisation Services (SEO Services) so that Sam’s services could be found in google when people search for childminders in carlton nottingham.

The SEO services have provided Sam with a number of quality enquiries that have developed into customers and places are going fast.

For more information on our online marekting services and Search Engine Optimisation services in Nottingham call 01158 220 200

Hawkcare Ltd get state of the art Phone System

Tuesday, April 13th, 2010

Your IT Department Ltd has completed the installation of a Voice over IP phone system for Hawkcare in Sheffield.  By providing a windows based VOIP PBX from 3cx we have provided Hawkcare with a flexible and low cost voice solution to help the business grow.

The system utilises SIP trunks as an alternative to standard PSTN and ISDN linee, which has reduced the monthly line rental costs as well as provided a massive saving on the quoted installation costs.

By providing our Voice optimised broadband service, Hawkcare Ltd get excellent quality voice services.

For more information on our 3cx telephone Voip PBX call 01158 220 200

For more information on HawkCare Ltd visit www.hawkcare.co.uk

MadScience (East Midlands) Choose Your IT Department for IT Support

Thursday, April 8th, 2010

We are pleased to announce that MADScience (East Midlands) have chosen Your IT Department Ltd to provide ongoing proactive IT Support Services for their business.

The decision to choose Your IT was mainly down to the need to free up the management team to focus on business critical tasks. Over 3 years IT had become and important indispensable tool for the business, but the management team were increasingly being asked by staff to look at problems.

By passing the responsibility of all IT related services to Your IT Department Ltd, the management team are now free to focus on the business, while staff now have a reliable and responsive point of contact for all IT problems.

How to Reduce Your Technology Costs

Thursday, March 18th, 2010

Join us for our Lunch and Learn Webinar on how to reduce your technology costs.

During our seesion we will show you some of they ways that we help small businesses reduce costs and improve efficiency.

See how we use our technology services calculator to show real savings, and highlight areas within a business than can be improved.

https://www1.gotomeeting.com/register/861833928

The IT Support Company that pays you when it goes wrong

Monday, March 8th, 2010

Don’t pay to fix your IT problems anymore

A surprising statement from an IT support provider I know.  But that’s one of the many reasons why we are different, we believe that IT should be reliable, dependable and allow your business to grow.


World Class Service Guarantee

We guarantee that your Servers will be up 99.99% of the time, and that you will get instant response from our dedicated IT support staff.For every 00.01% of server downtime and for every minute it takes us to response to a support request we pay you, this ensures that we are working tirelessly to keep your systems reliable, and using the most efficient methods to provide support.

Price Guarantee

We also guarantee to provide lower IT service costs than our competitors, using our unique costs savings methods our customers have reduced their technology costs by thousands of pounds per year, all while getting a world class service.

 

We don’t profit from IT failures like most IT providers, our customers employ us to prevent problems, and keep their IT systems running smoothly.  If your IT systems fail then we lose money just like you do.

We guarantee to keep your systems up and running by placing strict service guarantees on ourselves.  Our service is about providing the most efficient IT support services around.  

 

 

 

 

If you are interested in learning more about our services email support@your-itdepartment.co.uk or call 01158 220 200

Your IT Business Lines and Calls

Tuesday, February 16th, 2010

There’s never been a better time to save on your business telecoms:

  • Calls from less than 1p per minute
  • Lines maintained by open reach engineers
  • No need to change your number or equipment
  • Seemless Transfer
  • Award Winning Customer Service

With Your IT you can save up to 15% on your business line rental and up to 87% on call charges compared to BT. Cheaper business telecoms does not mean reduced service quality.

 

Send a copy of your Bill to support@your-itdepartment.co.uk and we will send you a full cost savings analysis

Internet Monitoring, Web Security and Internet Access Control Software

Tuesday, February 16th, 2010

Research by IDC shows that up to 40% of employee Internet access is non-work related

Your IT WebMonitor boosts employee productivity by giving you complete internet access control to monitor what users are  and downloading in real-time.

Why Monitor Web Traffic

  • Increase productivity by managing your employees’ web browsing habits
  • Protect the network from dangerous downloads in real-time
  • Reduce cyberslacking – time wasted by employees online
  • Effectively enforce an Internet Usage Policy
  • Prevent data leakage through socially-engineered websites
  • Benefit from multiple scanning engines to ensure that downloads are free of viruses and other malware.

Call 01158 220 200 for a free trial

World Class Service From Your IT

Tuesday, February 16th, 2010

Our customers know all to well that we like to monitor and measure all aspects of our service.  For over 9 months we have consistently surveyed our customers after every service ticket to ensure that we are providing a first class level of customer care.

Customer Satisfaction Scores

Problem Understanding                    4.75 out of 5

Response Times                                    4.65 out of 5

Resolution Times                                  4.65 out of 5

Overall Satisfaction                              4.70 out of 5


Slow Network Problems

Wednesday, January 13th, 2010

In a computer network, latency is defined as the time of delay for a response within that same network or from a single computer unit. It is compared to a “reaction speed” in living things, such as how long it takes for a person to respond when you call their name. It can be called different names, such as lag or delay time, and those wouldn’t be too far off the mark.

Latency is a function of both hardware and software of computers and their networks. Where bandwidth is used to describe the capacity of a computer to quickly access the Internet, latency is more about what happens within a network. The scope focuses more on the local area, and less about delays when accessing the greater worldwide network.

Several things contribute to latency. Older, less up-to-date computers will feature slower working processes, both on a software computing level and a physical, hardware level. The same goes for network peripherals, such as server devices, routers, and switches that may not be up to the latest standards on the market.

Latency is also a way to describe the delay it takes for an individual computer to get the job done. An old measure of latency was how quickly a computer can boot – the faster it takes for all start-up programs to load, the lower the latency.

It goes without saying that keeping latency low on a network can be critical. For some industries, keeping the latency low makes a big difference. Music recording studios, for example, often need precise, pinpoint timing when they perform elaborate sound editing and post-recording production work. They need to ensure that no gaps, delays or skipped beats take place, because such mistakes can be disastrous to the final product. Film editing is another example, as a glitch in a system can cause lost content, or can end up damaging the work put into the project.

For other situations, latency may not be an obvious problem, but can be over time. A computer routinely stores and caches data as its operators go about their work. In due time, without proper maintenance, a network of computers will slowly be bogged down by the amounts of information it needs to handle and process. Issues can spring up as a result of unnecessary files, or perhaps a failure to defragment the hard drive, and can slowly eat away at the machine’s ability to perform at its peak potential.

IT support firms can help inspect and refine a network, helping keep latency low and efficiency high. For example, they can retool old software, such as outdated operating systems and work utilities used years ago. A sharp IT firm can replace these with newer versions, helping keep systems current and quick. A system cleanup for a company’s computers can also be an invaluable service – removing or replacing executable software that eats up the computing time of a PC will contribute to overall performance.

As latency is sometimes caused by hardware, some solutions can be found for that as well. Replacing old or refurbished network tools can be an answer, as routers, LAN systems and other peripherals can be the factors holding back the fastest potential speeds that may be achieved by a given network.

The result of keeping latency in check can be felt when compared to how it was previously. Much time and money can be spared by taking on top experts to retool and readjust existing hardware, especially when compared with the cost of establishing new networks from the ground up.

See how Windows 7 can benefit your business

Friday, December 4th, 2009

 

 

 
 
Lunch n Learn Webinar – Windows 7 for Small Business Demo
 

Join us for a Webinar on December 18
 
 
Space is limited.
Reserve your Webinar seat now at:
https://www1.gotomeeting.com/register/600222481
 
Join us for a live lunch time demonstration of Windows 7 for small business.  See first hand some of the great new fetures that could benefit your small business.Agenda:

Introduction

Get more done with Windows 7

Windows 7 Works the way you want

Safeguard your work

 
Title:   Lunch n Learn Webinar – Windows 7 for Small Business Demo
 
Date:   Friday, December 18, 2009
 
Time:   12:30 PM – 1:30 PM GMT
 
After registering you will receive a confirmation email containing information about joining the Webinar.
 
System RequirementsPC-based attendees

Required: Windows® 2000, XP Home, XP Pro, 2003 Server, Vista

 
Macintosh®-based attendeesRequired: Mac OS® X 10.4 (Tiger®) or newer

 
 
 

 

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