IT Support Nottingham & Managed Cyber Security
Is Your IT Company Letting You Down?
"We really value the balance - strong security without any unnecessary restrictions”
Anna, Operations Manager, Previsico
What would you like your technology to do better?
Still putting up with this?
You're Always the One Chasing
Updates don't come to you. You have to go and find them. Every time.
You Don't Actually Know If You're Secure
Your IT company has never really explained it. And the longer that goes on, the more it bothers you.
The Same Problems Keep Coming Back
You've raised it before. They fixed it. Then it happened again. It's starting to feel like normal.
Your technology should work towards the same goals as your business.
Your people need support. Your business needs resilience. And your plans for growth need technology that can keep up. We bring those priorities together, helping you choose the right services and turn them into a practical plan for progress.
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Understand what matters to your business
Look beyond individual tickets and systems to the people, risks, operational dependencies and opportunities that deserve attention.
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Build the right combination of services
Bring together managed IT support, cyber security, infrastructure and cloud services, and AI and automation where they meet a business need. Each service has a clear, agreed scope.
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Keep improvement moving
Our Your IT 360° Framework turns recommendations into agreed priorities, with quarterly reviews, a Technology Health Score and a Now, Next, Later roadmap.
A plan with people accountable for progress.
Your named Customer Success Manager coordinates agreed actions across our teams, so the plan keeps moving after the meeting ends.
Companies that trust us
What We Actually Do (And What Makes It Different)
Managed IT support and practical technology services for businesses across Nottingham and the East Midlands. Choose the services you need, individually or together, with fully outsourced support or a team that works alongside your own.
Enable
Managed IT Support
Help your people achieve more, with fewer IT interruptions and unlimited remote support. Get new starters ready to work, improve collaboration and make more of Microsoft 365. Continual workplace improvement recommendations help your team become more productive, so your IT moves the business forward rather than just fixing problems.
Protect
Cyber Security
Reduce business risk and get a clearer picture of your security. Add separately selected security services alongside IT support, from stronger Microsoft 365 controls to 24x7 threat monitoring and incident response coordination. Plain English reporting and guided improvements help you understand what needs attention and take practical action.
Operate
Infrastructure & Cloud Services
Give your business a reliable foundation, with dependable connectivity and technology that supports everyday work. Ongoing monitoring and maintenance of networks, servers, Azure and backups help reduce disruption. Clear visibility of system health, recovery readiness and coordinated supplier support helps you plan ahead and build a more resilient business.
Transform
AI & Business Automation
Free your people from repetitive administration so they can focus on higher value work. Practical automations across finance, HR, operations and sales help your business grow without adding the same level of headcount. Ongoing monthly support and maintenance keep workflows useful as your processes and priorities change.
The Your IT Difference
✅ Local Experts: Based in Eastwood, Nottingham, we know the challenges local businesses face and provide rapid onsite and remote support.
✅ Unlimited Support: No caps, no surprises – get unlimited IT support as part of our fixed monthly fee.
✅ Security-First: Cyber security is built into how we design and manage your systems, with dedicated security services available for businesses that need more.
✅ Award-Winning Service:93 Google reviews across our two offices: 70 for Nottingham and 23 for Leicester.
✅ Fully Managed IT Services: We act as your outsourced IT department, allowing you to focus on what matters – growing your business.
According to the MSP501, the leading survey of MSP’s in the world, we’re the top-ranked independent owner-managed IT company in the East Midlands. Your IT has been offering support contracts to Leicester, Chesterfield, Mansfield, Derby and local East Midlands Businesses since 2009.
Testimonials
Our IT services
How we can help
| What you get | How it helps |
|---|---|
| Help desk and online support | Your IT issue solved by our team of experts. 95% of problems solved in under 1 hour. |
| Remote monitoring and maintenance | Problems fixed before they affect your business. |
| Managed patching & updates | The latest and most secure versions of all your software. Updates happen in the background with NO interruptions. |
| Supplier management | We deal with all your technology suppliers – phones, printers, broadband, software – even if we don’t provide them. |
| Technology buying service | No more searching around for the best price – we provide all your technology, configured and ready to use. |
| Account Management | A single point of contact for questions and queries about your technology. |
| Advanced security solutions | Advanced security solutions — EDR, 24/7 SOC monitoring and email security, delivered by our own accredited security team as part of your managed service portfolio. |
| Managed Communications | Phones, broadband, mobile and WiFi can all be managed under one roof. Just one support number to call. |
| One simple ‘All in’ cost | Simplify your IT budget and your administration and save time and money every month. |
IT Support Nottingham: Why Should You Choose Your IT Department?
We’re the IT department you’ve been dreaming of!
We’re a team of people who love to give awesome customer service and make businesses better through IT.
Our Vision
Our vision is to be a long-term, trusted partner for our clients, helping them reach their goals through innovative IT solutions. Our staff are highly valued and take pride in delivering an outstanding customer experience.
For all of your IT Systems
Our technical support team offers some of the best IT support services around. If you want a hardworking fully managed IT support team without the cost associated with internal IT teams, then Your IT has you covered. We offer the latest technical solutions and ongoing advice for all IT issues. From server support to general IT solutions, our team of expert technicians offer exceptional remote support for your IT systems.
Whatever industry you work in, no matter what you use tech for, we have experts who can assist you in maintaining your servers, systems, and solving general day-to-day issues. From security issues to disaster recovery, the expert engineers on our service desk can support you with no hidden fees!
Leading IT Companies In Nottingham
Your IT is a leading IT company in Nottingham, offering IT services in East Midlands to local businesses and surrounding areas. Support solutions are offered along with industry best practice advice by some of the best support technicians available! We support over 120 local businesses, giving them access to their own IT Team and a cost effective solution.
Remote working is essential in the modern climate, and Your IT can continue to offer support no matter what happens. We offer Managed IT support across the Midlands and are here to assist businesses with IT support in the West Midlands and IT support in Yorkshire. Call us for an on-site visit to see how our remote real-time system monitoring can help your site.
Sectors we serve
Managed IT Solutions for a wide range of sectors
Managed IT Support: For All Your IT Systems
Here at Your IT Department, we understand that internal IT teams are often overstretched, underfunded and can’t support an organisation effectively. That’s why, as a fully managed support provider, we can take the weight off your shoulders and handle your entire IT system. Not only is this a more cost-effective solution, but it gives you peace of mind knowing that your IT systems are working with you rather than against you.
When we partner with local East Midlands businesses, we ensure that all their data is safe, secure and compliant with all regulations. Regardless of your industry, our support team will assist you with server maintenance, cloud services and all aspects of disaster recovery. To prevent costly data breaches, they’ll carry out network monitoring services and cyber security solutions that have all been specifically designed to make your lives easier.
If your Nottingham business is ready to invest in award-winning managed IT support services, get in touch with us today and let’s get started!
IT Services Nottingham
Local IT Support For Nottingham Businesses
Do you suffer from IT Issues that slow down productivity and frustrate staff? Or struggle with IT Support that takes ages to get back to you, and never gets to the bottom of the issue? Do you need a full proof IT Strategy that outlines a business’s technology-related goals and objectives?
Do you have no idea where you’re heading with your technology? Or know you need to do something about cyber security but have no idea what?
Then it’s time to get some professional IT Support Services from a market-leading IT Support Provider. We’ve helped assist a number of Nottingham businesses by offering a tailored support that caters large and small businesses IT needs.
We believe your business should be improved by your IT, not held back by it.
To achieve this you need fully managed IT support, with ongoing advice and a simple pricing structure. You need a provider who offers the latest technical solutions, with expert engineers and backed up by IT consultants providing industry best advice.
Book A Call with our experts today to explore how the best IT Support Nottingham can fix your existing IT issues and start you on a journey to technology that makes your business better.
Since 2009 Your IT have been helping businesses make better technology strategy decisions and resolve technology challenges.
Our IT consulting service helps define your business’ IT strategy. IT moves at a lightning pace and our consulting services will ensure that the right technology and the right strategy is used within your business to deliver the most effective approach to IT.
Whilst many consultancy services offer only the theory we have the ability to both design and deliver strategic projects for our clients.
Our Story
Your IT Department was formed by Directors Lee Hewson and Simon Cox back in 2009. Lee and Simon had a simple vision; to provide a customer focused, high quality IT service for local Nottingham businesses that went beyond just fixing computers and providing hardware.
Case Studies
Some of our client stories
FREQUENTLY ASKED QUESTIONS ON IT SUPPORT & IT SERVICES
We have answered many commonly asked questions below
What does the 90 day guarantee cover?
Our Move Forward Guarantee covers the onboarding, communication and service experience we promise. If you don’t feel the difference within your first 90 days, you get your money back. Any refund is limited to your first 90 days of managed service fees, and price protection applies to agreed services for the first 12 months.
How much does managed IT support cost?
Is support unlimited, or will we get extra bills?
Support is unlimited and included in one fixed monthly fee, with no caps on calls or tickets. That covers the help desk, remote monitoring and maintenance, managed patching, supplier management and a dedicated account manager. Additional cyber security services can be added alongside, and one-off projects and new hardware are quoted separately and agreed up front
Do you provide on-site IT support?
Yes. Most issues are fixed remotely, and our engineers come on site from our Eastwood (Nottingham) and Glenfield (Leicester) offices when hands-on help is needed.
Will we be tied into a long contract?
Running a business is tricky and the last problem you need is an IT issue making things worse.
Our standard contract is 12 months, with many clients choosing a 36-month agreement for greater long-term certainty. Whichever you choose, every new client is protected by our 90-day money-back guarantee, so you have three months to judge our service for yourself.
We’d rather keep clients because they value what we do, not because a contract says they have to stay. Our clients remain with us for more than seven years on average, which we think says far more than the length of the initial agreement.
How hard is it to switch from our current IT provider?
Not hard. We usually start support two weeks before your existing agreement ends. A senior engineer visits to complete our onboarding process, we collect a takeover pack from your current provider and document everything, then introduce your team to their new service team and support portal.
Is Your IT Department Cyber Essentials certified?
Yes. We are Cyber Essentials Plus certified, with qualified Cyber Essentials assessors on our team who can take your business through Cyber Essentials and Cyber Essentials Plus certification. Our managed cyber security services run alongside IT support, from Microsoft 365 security governance to 24×7 threat detection and response, vulnerability management and ISO 27001 compliance support.
What size and type of business do you support?
Your IT Department supports more than 120 businesses, mostly small and medium-sized organisations, including recruitment, construction, legal, financial services and insurance firms. Fully managed IT suits businesses with no in-house IT. Co-managed IT suits larger businesses, typically 50+ users, that want a team to work alongside their own.
Where are you based and which areas do you cover?
Your IT Department has been based in Nottingham since 2009. Our head office is at Unit 8 Farrington Way, Eastwood, Nottingham NG16 3BF, and our second office is at The Old Rectory, Main Street, Glenfield, Leicester LE3 8DG. We provide on-site support across Nottingham, Leicester, Derby and the wider East Midlands, and remote support to businesses across the UK.
What do customers say about Your IT Department?
Our customer satisfaction (CSAT) score is 98.52% for 2026 so far, and we have 93 Google reviews across our two offices: 70 for Nottingham and 23 for Leicester. We have a 95% customer retention rate and have been named in the MSP 501 in 2020, 2021, 2023, 2024 and 2026, and in the 50 Best Managed IT Companies in the UK every year since 2022.
How do we get started?
Getting started begins with a conversation about your business, your people and how you currently manage IT. We’ll look at your existing set-up, the challenges you’re facing and what you want to improve, so we can make sure Your Workplace is the right fit.
From there, we’ll confirm your requirements and provide a clear quotation based on your number of users and the services you need. Your Workplace uses fixed monthly user bands, giving you a predictable monthly cost from the outset.
If you decide to go ahead, we’ll agree an onboarding plan and start bringing your users, devices and Microsoft 365 environment into the service. The aim is to make the move straightforward and give your people one place to go for IT support from day one.
Latest News and Information
Advice for everything IT & IT support related
Book Your FREE IT Assessment worth £1,680
Many IT companies offer a free assessment. These will differ in quality. We value ours based on the two days’ work it will take us to complete the assessment, however we provide it free of charge.
The assessment consists of:
- Initial scoping call
- Initial meeting and Technical Assessment
- Preparation of Assessment Report
- Presentation of the Assessment & Action Plan
The action plan is yours to keep and will alert you to any items of immediate concern such as unsupported or unpatched software and operating systems, old infrastructure, and any security risks.
Use the report to make improvements yourself, pass it to your existing provider or let us do everything for you.
Not ready for an assessment? No problem!
If you’d like to speak to us about any of our other services, or you’re interested in IT support but would like a chat before you book an IT assessment, then please call us or hit the ‘Request a Call Back’ button below, pop in your details and we’ll call you right back.