Case Study – AM Norris
About AM Norris
Based on the outskirts of Leicester AM Norris are one of the East Midlands leading plumbing and heating companies and pride themselves on high levels of service and attention to detail.
They currently work in the new-build, domestic and light-commercial sectors of the industry and specialise in renewable energy installations.
What Was Going Wrong
The company had a number of SIM only contracts, but these were unmanaged. Nobody had a real handle on who had which SIM. Administration was a nightmare each month with separate bills. Each contract was for a minimum period of 12 months, meaning if staff left the business continued paying for the remainder of the contract. Some uses were going over data allowances and incurring significant additional charges.
What We Did.....
- Took over management of the SIMS, putting everyone on 30-day rolling contracts with 1GB of data.
- Provided an additional fixed pool of data which could be used for any user.
- Gave the business a single monthly bill from a single source
- AM Norris knew that any issues would be dealt with by the same team that looked after their IT
How This Has Helped
- Administrative time has been cut down significantly.
- Senior Management have transparency and can monitor individual mobile use.
- The data pool has removed data 'overages' - eradicating this spend and lowering bills.
- Bills for low data users have reduced due to the use of the data pool.
What AM Norris Thought
“We were delighted that Your IT were able to offer us such competitive pricing for our mobile sims, but it was the ‘extras’ that really swung it for us!
Having our technology partner manage the solution has not only made things easier from an administrative point of view it is also saving us money with nobody now going over data allowances due to the data pool.”
Sally Marsden, Purchasing Manager
