Your IT Department

Welcome To Your IT Department

Award-Winning IT Support In Coventry

Our award-winning Coventry IT services can support your IT infrastructure, provide expert assistance and help your technical operations run smoothly on a day-to day basis.

Your IT staff are easily contactable, phone back when they say they will, and are a pleasure to talk to.

Michael, Manager, Enviroenergy

5/5

The Problems We Solve

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Things Keep Breaking

Your technology keeps letting you down, slowing down work and causing frustration.

How We Fix It

We keep your systems running smoothly by fixing issues before they cause trouble. If something breaks, our team solves most problems the first time you call.
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IT Support is Slow and Unreliable

You wait too long for help, and problems take forever to fix.

How We Fix It

Our friendly IT experts are ready when you need them. You can even book support at a time that works for you.
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Your Tech Feels Outdated

Old computers and software slow down your team and hold back the business.

How We Fix It

We upgrade your tech so your team can work faster, smarter, and with less frustration.
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No Tech Plan for the Future

You’re too busy running the business to think about IT upgrades or future needs.

How We Fix It

We create a clear IT plan and budget, helping you stay ahead with the right technology at the right time.
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Worried About Online Threats

You’re concerned about hackers, scams, or data loss affecting your business.

How We Fix It

We secure your business with strong protections like login security, data backups, and employee training.
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Your IT Team Need Extra Help

You have IT people but they need help, and tech problems pile up.

How We Fix It

We work alongside your existing team, filling in gaps and expanding your knowledge and expertise.
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Making Business Easier With IT Support That Is..........

FAST

96% of calls answered by an engineer within 30 seconds

EASY

Multiple support channels mean you get the assistance you need, exactly when you want it

PERSONAL

A team of engineers dedicated to you, providing quicker resolutions through a deep understanding of your IT

From Coventry Or The Surrounding Area?

Secure With Cyber Security

We are committed to improving your IT security.  We utilise market leading cyber security solutions and and have our own dedicated Cyber Security team that is constantly looking at ways of keeping your systems safe.

IT Support

It's all about speed and fantastic customer service. The experienced engineers on our help desk guarantee a fast resolution for your IT issues. 70% of problems are solved the same day, most with a single call. You can even book engineer calls so support happens EXACTLY when you want it.

Expert IT Consultancy

We'll undertake regular strategic business reviews and align your technology with your business goals. Make sure you infrastructure and IT systems meet your needs now and in the future. We want to make sure your business runs smoothly.

Bespoke Cloud Solutions

Bespoke cloud solutions tailored to your business, designed for scalability to meet your evolving needs. As Microsoft Partners we enhance this with our Microsoft 365 expertise to optimise performance, capacity, and cost efficiency.

Modern Communications

Cloud-based phone systems, flexible mobile and SIM only solutions, internet, leased line, and WiFi. All delivered with our legendary customer service. Integrated communications solutions for the modern business.

Digital Transformation

This is the secret ingredient to grow your business without being hindered by outdated IT. Our expert team guides you through leveraging technology to enhance your business operations, ensuring you stay ahead in today's dynamic digital landscape.

Your IT Department team

Book A FREE IT Assessment worth £1,520

IT Support Coventry: More Than Just Maintenance

Your IT Department is a celebrated IT support company in the Midlands, with over a decade of experience serving Coventry businesses with day-to-day support.

We offer both unlimited remote and on-site support, ensuring efficient solutions from our friendly team, beyond just fixing IT problems.

Your strategic IT partner, we’ll guide you in selecting and using the right tools to meet your individual needs and deliver your business objectives.

Why Choose Your IT Department for IT Support?

Managed IT Support services: Why Choose Your IT?

Your IT is a market leader in cost-effective IT support, trusted by local businesses. As one of the UK’s top support companies, we specialise in aiding medium or small businesses with their operations, IT systems, and communications daily.

Our services span cloud solutions, security, and antivirus, fostering growth and enhancing productivity for our customers and their PC users.

Management services that clients can trust, enabling you to take back control and concentrate on what you do best.

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Our Guarantee

Use our service for 90-days. If you’re not completely satisfied we’ll refund ALL of your support costs

Testimonials

Our IT services

How we can help

We’re not simply a provider. We’re the protectors of your IT infrastructure.

Our Service Delivery Structure is designed to solve your issues fast.

Remote monitoring prevents problems before they impact your business.

Managed patching ensures software is up-to-date without interruptions.

Technology buying service provides configured, ready-to-use technology at the best prices.

Support package includes basic business security services, with advanced options available.

A dedicated account manager consolidates phones, broadband, mobile, and WiFi support services

How we work

Our Process

There is a no obligation - use our FREE report to make improvements yourself, pass it to your existing provider or let us do everything for you!

Step 1: Contact Form

Call us on 0115 8220 200 Complete the contact form, or book a meeting in our calendar.

Step 2: Discussion

We'll take some basic details, discuss your business and organise an assessment.

Step 3: Full Assessment

We'll carry out a full assessment of your network, business and technology.

Step 4: Bespoke Report

You'll be provided with a bespoke report showing where business improvements could be made.

Our IT Process

or call us on

Sectors we serve

Managed IT Support for a wide range of sectors

IT Support Coventry

Stop Worrying About IT & Focus On Your Business Objectives

IT Support

We solve all major IT issues and maintain your it systems to keep you running smoothly.

Increased efficiency and improved infrastructure with expert engineers.

New to the IT world? We offer consultancy and planning services in Coventry for every customer.

If your based in Coventry or any other areas in the West Midlands and need IT support Birmingham or IT support Nuneaton, then get in contact with Your IT today for the best solutions.

Put your resources elsewhere and count on our team. We make our clients happy with access to our expertise.

You won’t regret making us Your IT provider.

first class IT support company

We believe your company should be improved by your IT, not held back by it.

Fully managed IT support services can help you achieve this. We understand that your business will require a simple pricing structure, ongoing advice and a provider who can offer the latest technical solutions. Our expert engineers are on hand to support you at all times, and our IT consultants can help you make the most out of your software.

Book A Call with our experts today to explore how the best Coventry IT support can fix your IT issues and provide you with cutting-edge technology and excellent solutions.

IT Consultancy ServiceSince 2009, Your IT have been helping businesses make smarter technology decisions and improving their IT infrastructure one step at a time.

Our expert IT consulting service helps define your IT strategy. With the ever-changing nature of the industry, our team ensures that the right strategy is being used within your business to deliver the most effective IT approach.

Download our buyers guide

Download our IT Services buyers guide for FREE

Who are we Our Story

Your IT Department, established in 2009 by Directors Lee Hewson and Simon Cox, was born from a straightforward yet impactful vision. They aimed to create a company that not only resolved computer issues and supplied hardware but also focused intently on the needs of its users, particularly local small and medium-sized businesses here. Their approach was to offer a service that leveraged deep knowledge and a robust network to deliver superior IT support.

Reach out to us now to discover more about our team in Coventry!

Case Studies

Some of our client stories

Need Further Help?Frequently Asked Questions (FAQ's)

Are you a local business? We’ve addressed the questions you’d like answered about IT Support services in Coventry:

Managed IT support in Coventry provides companies with a comprehensive suite of services designed to cater to the varied technological needs of businesses. Businesses benefit from fully supported software updates and patching, ensuring systems are always current and secure, without interrupting operations. Additionally, IT support extends to supplier management, with support packages covering technology essentials like phones, printers, and broadband. There’s also a technology buying service offering pre-configured devices at competitive prices, as well as on-site or remote support alongside advanced network security solutions and fully managed communication systems, streamlining all IT requirements under one roof.

Outsourcing IT support in Coventry offers numerous advantages for businesses seeking efficiency and reliability in their OT operations. Firstly, it grants access to a team of managed IT support experts without the need for in-house specialists, significantly reducing overheads. This approach ensures rapid resolution of IT issues, enhancing productivity by minimising downtime. It also offers proactive monitoring and maintenance, preventing problems before they disrupt business activities. Outsourcing provides the latest in fully managed services, IT support solutions and security, keeping businesses ahead in technology and safeguarded against cyber threats. Furthermore, it simplifies management into one service allowing businesses to focus on core activities while ensuring their business IT support needs are comprehensively met.

When selecting IT support for your business based in Coventry, consider several key factors to ensure a perfect fit. Firstly, assess the provider’s experience and expertise, particularly in your industry, to guarantee they understand your specific needs. Evaluate the range of the support services offered, ensuring they cover all your business IT support requirements, from maintenance and monitoring to cyber security and cloud services. Check for flexible, scalable support packages and options that can grow with your business. Finally, seek testimonials or case studies from existing clients to gauge satisfaction and reliability.

Your IT Department’s IT Support encompasses a comprehensive range of services designed to cater specifically to the needs of small businesses. This includes remote support, ensuring swift resolution of IT issues regardless of location, leveraging a wealth of knowledge to maintain and enhance IT infrastructure, and direct contact options for on-site assistance when necessary. Our services are tailored to support the seamless operation of your business’s IT infrastructure, focusing on reliability, security, and the proactive management of your technology needs. For more detailed information, please visit the IT Support page on Your IT Department’s website.

Book Your FREE IT Assessment worth £1,520

Many IT companies offer a free assessment. These will differ in quality. We value ours based on the two days’ work it will take us to complete the assessment, however we provide it free of charge.

The assessment consists of:

  • Initial scoping call
  • Initial meeting and Technical Assessment
  • Preparation of Assessment Report
  • Presentation of the Assessment & Action Plan

The action plan is yours to keep and will alert you to any items of immediate concern such as unsupported or unpatched software and operating systems, old infrastructure, and any security risks.

Use the report to make improvements yourself, pass it to your existing provider or let us do everything for you.

Not ready for an assessment? No problem!

If you’d like to speak to us about any of our other services,  or you’re interested in IT support but would like a chat before you book an IT assessment, then please call us or hit the ‘Request a Call Back’ button below, pop in your details and we’ll call you right back.

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