Welcome to Your IT Department
IT Support Sheffield
Fantastic company. Cannot recommend enough, fast efficient and above all else very human!
Alan, MD, Sheff Med
The Problems We Solve
Things Keep Breaking
How We Fix It
IT Support is Slow and Unreliable
How We Fix It
Your Tech Feels Outdated
How We Fix It
No Tech Plan for the Future
How We Fix It
Worried About Online Threats
How We Fix It
Your IT Team Need Extra Help
How We Fix It
Making Business Easier With IT Support That Is..........
FAST
96% of calls answered by an engineer within 30 seconds
EASY
Multiple support channels mean you get the assistance you need, exactly when you want it
PERSONAL
A team of engineers dedicated to you, providing quicker resolutions through a deep understanding of your IT
Our Comprehensive IT Services
Cyber Security
Safeguard your business from attack with your very own Cyber Team providing 24/7 Monitoring and Instant Response & Remediation. Upskill your staff with security awareness training and fully automated simulated phishing attacks.
IT Support
The support you need delivered faster with our unique IT Support Portal. Less calls to the service desk and a higher first-time fix rate. Backed up by a complete & fully managed IT support service that allows you to focus on what matters the most: growing your business.
IT Consultancy
Improve efficiency with expert help to get more from your existing technology and systems. We’ll build your technology roadmap and develop strategic recommendations to help you meet your business goals and develop a modern workplace.
Cloud Solutions
Bespoke Cloud solutions built for you that can easily scale up and down according to the needs of your business. Optimise performance, capacity and cost. We are Microsoft 365 experts.
Communications
Cloud based phone systems for the modern workplace. Call using Microsoft Teams to keep your communications in a single system.
Digital Transformation
Leverage the latest technology to modernise your workplace and outperform competitors. Grow your business without your technology holding you back.
Book A FREE IT Assessment worth £1,520
Sheffield IT Support Your Proactive IT Partner
Your IT Department provides top-tier IT support services. Opt for proactive assistance from our diligent, fully managed support team at a fraction of the cost of an internal IT team.
We deliver the latest technical solutions and continuous guidance for all IT matters. From server support to broad IT solutions, our team of skilled technicians provides outstanding remote support for your IT needs.
Why choose Your IT
Your IT is a distinguished, award-winning leader in business IT services in Sheffield and throughout South Yorkshire. We provide top-tier support solutions and industry-leading best practice advice, delivered by some of the finest support technicians in the field. Partnering with over 120 businesses, we offer them their own dedicated IT team and a reliable, cost-effective solution.
Testimonials
EXPLORE OUR IT SUPPORT SERVICE
Your Partner in IT Efficiency
Discover how our services not only enhance your operations but also protect your digital environment.
Responsive Support and Maintenance
Our expert team quickly addresses 95% of IT issues within an hour, keeping your systems running without interruption. We also provide remote monitoring and maintenance to prevent potential problems from affecting your business, along with managed patching and updates that ensure your software is always current, without any disruption to your workflow.
Extensive Supplier and Technology Management
We manage all kinds of technology services and devices, even those not supplied by us, like phones, printers, and broadband. Also, our tech purchasing service ensures you get the best deals on equipment that’s ready to use right away.
Personalised Service and Security
You'll have a dedicated account manager to respond to all your tech-related inquiries, making communication easier. We offer basic security as part of your support package, with the option to enhance it through straightforward add-ons. Our managed communications service consolidates your phones, broadband, mobile, and Wi-Fi needs into one efficient solution.
Simplified Cost Management
With a single 'All in' cost, managing your IT budget becomes easier, helping you save time and money each month.
Our IT services
How we can help
| What you get | How it helps |
|---|---|
| Help desk and online support | Your IT issue solved by our team of experts. 95% of problems solved in under 1 hour. |
| Remote monitoring and maintenance | Problems fixed before they affect your business. |
| Managed patching & updates | The latest and most secure versions of all your software. Updates happen in the background with NO interruptions. |
| Supplier management | We deal with all your technology suppliers – phones, printers, broadband, software – even if we don’t provide them. |
| Technology buying service | No more searching around for the best price – we provide all your technology, configured and ready to use. |
| Account Management | A single point of contact for questions and queries about your technology. |
| Advanced security solutions | Basic security as part of your support package, and advanced solutions as easy to understand add ons. |
| Managed Communications | Phones, broadband, mobile and WiFi can all be managed under one roof. Just one support number to call. |
| One simple ‘All in’ cost | Simplify your IT budget and your administration and save time and money every month. |
How we work
Our Process
There is a no obligation - use our FREE report to make improvements yourself, pass it to your existing provider or let us do everything for you!
Step 1
Call us on 0115 8220 200 Complete the contact form, or book a meeting in our calendar.
Step 2
We'll take some basic details, discuss your most pressing issues and organise an assessment.
Step 3
We'll carry out a full assessment of your business and technology.
Step 4
You'll be provided with a bespoke report showing where improvements could be made.
or call us on
Our Guarantee
Use our service for 90-days. If you’re not completely satisfied we’ll refund ALL of your support costs
Case Studies
Some of our client stories
Case Study – AM Norris Mobile Sims
About AM Norris Based in Leicestershire AM Norris are one of the Midlands leading plumbing and heating companies and pride themselves on high levels of service and
Case Study – Rowes Precision Products
About Rowes Rowes Precision Products (ROWES) are turned parts manufacturers based in Derbyshire in the East Midlands. They manufacture precision turned and machined components, offering
About Mellor Meller LTD design, project management, cost management and delivery of large commercial building projects. With clients including Heineken, Heinz, the NHS and North
Sectors we serve
Managed IT Support for a wide range of sectors
IT Support Sheffield
Concentrate on your business and leave the IT worries behind
Are IT problems reducing productivity and irritating people in your organisation? Does your IT support take too long to respond and fail to resolve issues effectively?
Unsure about the direction of your technology strategy? Or aware that you need to enhance your cybersecurity but unsure how to proceed?
It’s time to secure professional, dependable IT Support Services from a leading IT Support company with many years experience.
We believe that your IT should enhance your business, not hinder it.
To make this a reality, you require fully managed IT support that includes continuous advice and straightforward pricing.
Book a call with our experts today to find out how the finest Sheffield IT Support can resolve your current IT issues and help you embark on a path to technology that truly benefits your business.
Since 2009, Your IT has been assisting many Sheffield businesses in making smarter technology strategy decisions and overcoming a diverse range of challenges.
Our IT consulting service is designed to shape your business’s IT strategy. With IT evolving at a rapid pace, our consulting services ensure that your business employs the optimal infrastructure and strategy for the most effective IT approach.
Unlike many consultancy services that provide only theoretical solutions, our engineers have the knowledge and capability to both design and implement strategic projects for our clients.
OUR JOURNEY Where it all began
Your IT Department was established by Directors Lee Hewson and Simon Cox in 2009. With a clear vision in mind, Lee and Simon aimed to offer customer-centric, high-quality technical support to local businesses, with a focus on not just repairing computers and supplying hardware, but on delivering top-notch IT solutions.
“From day one we wanted to provide more than an IT helpdesk. The name came about as we wanted to be our clients whole IT Department. This meant more than fixing things. It meant understanding the business and working with them to ensure the technology helps get the business where it wants to be” explains Simon.
Years later, Your IT has become an award-winning IT support company, recognised as one of the Top 5 Managed Service Providers in the UK according to the MSP501, the most extensive independent survey in the sector. Your IT now partners with over 120 customers across the UK, supporting more than 2000 users.
How IT Support Works
You’re probably highly reliant on your IT systems, you need them to be running smoothly in order to carry out the work you need to
10 Reasons Why You Should Consider IT Support Outsourcing
Should you consider IT Support Outsourcing for your business? You may view IT as a necessary evil in your company, or you may view it
How Much Does IT Support Cost?
Fully Managed IT Support from Your IT Department is going to cost from £35 per user per month, starting at a minimum charge of £350 per
Why IT Support Is Important:
Businesses today need technology. In today’s digital age, it plays an essential role in any organisation, big or small. Technology is often one of the
In-House IT Support Or Outsourced IT Support?
As long as IT has been around, there has been the question of whether outsourced or in-house IT support is best. Effectively managing the cost
Why Outsource IT Support?
Managing an in-house IT support department can be an expensive and complicated affair. For this reason, many companies choose to outsource their IT support. But
Frequently Asked Questions
Since 2009, Your IT has offered a variety of services to organisations in Sheffield, South Yorkshire, and throughout the UK, including Derby, Birmingham, Sheffield and Coventry. Many of our customers have been with us for over a decade.
We handle all aspects of IT and collaborate closely with our clients. In addition to providing phone support for IT issues, we perform remote monitoring to ensure your systems operate efficiently, addressing many potential problems before they disrupt your operations.
Today, every business or institution relies on complex information technology that is vital to their operations. But who ensures everything operates smoothly? That’s the role of an IT department! The tasks they perform are collectively known as IT services. These include cloud services, business based solutions such as servers and other solutions used by many businesses. We offer ad hoc services but are mainly a focus on being provider of a reliable fully managed service.
Our IT support is available from 7:30am to 6:30pm, ensuring you have assistance if you start early or finish late. We include 24/7 monitoring and management as standard in our IT support services, allowing us to proactively oversee your systems and address potential issues before they arise, giving the advantage of keeping your business operational at all times. You can access reliable help via our website, IT support portal, email or phone – giving you the power of choice and enabling us to manage your needs. Whether it’s off or on site support
Managing a business is hard work, and IT issues are the last thing you need. Having managed IT support that actively monitors your infrastructure and provides timely assistance when problems arise is important. A proactive support provider ensures your equipment and infrastructure perform optimally. Your IT offers dependable support for Sheffield businesses with a straightforward pricing structure, including both remote and on-site options.
Managed IT support is a must for any modern company. We provide local expertise for Sheffield businesses, ensuring a premium service. If you’re looking to keep your IT infrastructure secure, protected, and operating smoothly, you’ve come to the right partner.
Your IT offers a range of services including cloud solutions, cyber security services, IT consultancy, support for your in-house or internal team, digital transformation, and managed communications. You can have confidence, our experienced team are equipped to manage any technology challenge you may face.
Book Your FREE IT Assessment worth £1,520
Many IT companies offer a free assessment. These will differ in quality. We value ours based on the two days’ work it will take us to complete the assessment, however we provide it free of charge.
The assessment consists of:
- Initial scoping call
- Initial meeting and Technical Assessment
- Preparation of Assessment Report
- Presentation of the Assessment & Action Plan
The action plan is yours to keep and will alert you to any items of immediate concern such as unsupported or unpatched software and operating systems, old infrastructure, and any security risks.
Use the report to make improvements yourself, pass it to your existing provider or let us do everything for you.
Not ready for an assessment? No problem!
If you’d like to speak to us about any of our other services, or you’re interested in IT support but would like a chat before you book an IT assessment, then please call us or hit the ‘Request a Call Back’ button below, pop in your details and we’ll call you right back.