Case Study – AM Norris Mobile Sims
About AM Norris Based in Leicestershire AM Norris are one of the Midlands leading plumbing and heating companies and pride themselves on high levels of service and
"We’ve been a client of Your IT Department for just some time and have found them to be much more proactive than previous suppliers. We’ve really progressed with their guidance they offer much more than just fixing problems. However, when issues do occur, we’ve experienced prompt responses and generally rapid resolution. I’d have no hesitation in recommending Your IT to other businesses."
- John, Director, Eastlake & Beachell
The Problems We Solve
Safeguard your business from attack with your very own Cyber Team providing 24/7 Monitoring and Instant Response & Remediation. Upskill your staff with security awareness training and fully automated simulated phishing attacks.
The support you need delivered faster with our unique IT Support Portal. Less calls to the service desk and a higher first-time fix rate. Backed up by a complete & fully managed IT support service that allows you to focus on what matters the most: growing your business.
Improve efficiency with expert help to get more from your existing technology and systems. We’ll build your technology roadmap and develop strategic recommendations to help you meet your business goals and develop a modern workplace.
Bespoke Cloud solutions built for you that can easily scale up and down according to the needs of your business. Optimise performance, capacity and cost. We are Microsoft 365 experts.
Cloud based phone systems for the modern workplace. Call using Microsoft Teams to keep your communications in a single system.
Leverage the latest technology to modernise your workplace and outperform competitors. Grow your business without your technology holding you back.
Staying online is essential; keeping your systems running and your data protected is even more important, but to do that, you need IT support. Our IT solutions for insurance firms make sure that you are able to keep your business running at all times. With our comprehensive range of support packages, we can protect you from cyber crimes, help you to upgrade your software, process data, and solve day-to-day issues quickly and easily.
We have helped more than 120 East Midlands businesses and over 2000 individuals because of our reliable and efficient service. Find out how we can help you today by contacting our team.
Our Guarantee
Use our service for 90-days. If you’re not completely satisfied we’ll refund ALL of your support costs
Securing data is about more than firewalls and anti-virus software. Our comprehensive approach to data security ensures that any and all sensitive data is shielded from unauthorised access, cyber-attacks, and other vulnerabilities.
Having the responsibility of safeguarding your clients’ confidential information can feel overwhelming. What happens if someone breaches your data? This is where disaster recovery comes into play.
With our disaster recovery services, you can rest assured that even in the worst-case scenario, your clients’ confidential information remains protected.
We prepare for all possible threats, providing you with a comprehensive plan that includes regular data backups, secure off-site storage, and quick restoration processes. This ensures minimal disruption to business processes and maintains the trust of your clients.
Instead of waiting for attacks to occur, our team engages in proactive ‘threat hunting,’ continuously scanning for any signs of potential cyber threats and acting swiftly to neutralise them. Leveraging state-of-the-art AI technology and combining it with our own in house expertise, we keep a vigilant eye on your systems 24/7.
Your team are the most important part of your data protection measures. After all, they have the most control over (unknowingly) allowing hackers into your system. We give your staff regular training, which includes simulated phishing attacks to test their awareness, with personalised lessons based on the results.
We also set your systems up to prevent your team from having to respond to cyber attacks in the first place. Standard email filters often miss highly personalised malicious emails sent to insurance companies, but our AI engine adapts to your team’s communication habits, identifying suspicious emails before they reach your employees.
Our strong identity authentication measures work alongside it to prevent unauthorised access attempts, keeping cybercriminals out of your email systems and IT infrastructure in general.
At Your IT Department, we can guide you through the process of getting certified in key areas of cyber security. Getting the Cyber Essentials Plus certification not only protects your business from potential threats but also gives you a competitive edge. It shows your clients that you are serious about safeguarding their data, thereby enhancing your reputation and trustworthiness.
EXCELLENT Based on 54 reviews Steve Mayell2024-05-01 I have been really impressed with the service I've received from Your IT. The staff are always friendly and they appreciate that not all of us are technically minded. They explain clearly the issues and have always resolved issues quickly. I’d recommend them to anyone needing the extra support that a professional IT set up can provide. INCA SOCIAL2024-03-01 We have been using Your It for many years and can trust them to be entirely reliable no matter the issue. The whole team is friendly, focused and logical. Well done all of you and thank you. ant lowe2023-07-10 Fabian was very helpful and quickly got on to solving my problem, he wasn't sure what was causing the issue but worked on until he found the solution and quickly resolved the issue once it was clear, he was very friendly and proactive and made sure he gave me an explanation of everything he was doing ensuring that I fully understood the entire process he went through. Peter Armstrong2023-05-17 We have a support contract with Your-IT. They respond quickly to problems reported through their effective helpdesk system - sometimes spotting issues before we do. System updates are applied consistently. Meetings and discussions are informative and helpful. Charlie Crawford2023-02-01 Brilliant as always, thank you fabian 👍 Amy Steele2023-02-01 Brilliant service as always, resolved quickly by Gareth who was both very helpful and friendly! STEPHEN JEWSBURY2023-01-03 Great service from everyone Chris Brown2022-12-24 Probably the best it support anywhere. Ben Thorne2022-12-23 Your-IT have been brilliant this year , very responsive to each query we have raised and dealt with profesionally and quickly. Rachel Simpson2022-11-23 We have worked with Your IT for many years and always received excellent service. All staff are extremely helpful and go that extra mile. Highly recommended
If you want a hardworking fully managed support team without the cost associated with internal IT teams, then Your IT has you covered. We offer the latest technical solutions and ongoing advice for all IT issues.
IT support solutions made better with faster, more reliable fixes. Our IT Support Portal was designed to give you less calls to the service desk, so that you can spend more time on your business. 65% of problems are solved in the same day, with a single point of contact to make getting in touch with us straightforward.
Switching to cloud computing is a smart move for insurance companies, cutting costs and increasing efficiency.
With cloud solutions, you only pay for what you need, reducing hefty software and hardware expenses. This also frees up office space and lowers energy costs.
Cloud computing enhances collaboration by allowing access to files from any device, anywhere. It also boosts security with encrypted data and advanced threat detection.
As a Microsoft partner, we’ll help you to transform your operations with Microsoft 365, integrating powerful tools like Excel, Teams and more specialised software to take your workflow further.
We created YourComms to make communication as simple as it should be. Use mobile, phones, or video conferencing and experience how each one works, without fail. Keeping your team up-to-date has never been easier.
Likewise, our managed broadband solutions do more than simply installing a connection and leaving you to work the rest out. We ask what you need and make sure your solution reflects that, so that your broadband proves to be what you paid for—and not only connected half of the time!
Our scalable IT infrastructure grows with your firm, providing the flexibility and support you need to expand. Whether you need additional storage, enhanced processing power, or new applications, we’ll advise you on the best solutions to help you meet your growth objectives.
From keeping your client data safe to disaster recovery, we use our expertise to support you with no hidden fees! Find out the key benefits of working with us:
Enjoy the latest and most secure software versions with automatic background updates, ensuring you always stay protected without any interruptions.
We handle all your technology suppliers—from phones and printers to broadband and software—even if we don’t provide them. You'll also save time and money with our technology buying service. We find the best prices and deliver all your technology configured and ready to use.
With years of experience in the insurance industry, and knowledge of industry best practices and regulatory compliance requirements, we know the insurance industry inside out. We can help you comply with GDPR, PRA, FCA and other industry regulations. We have a full range of tools, services and processes to spot potential vulnerabilities and keep your highly sensitive information secure and set your systems up to support you with remaining compliant.
How we work
There is a no obligation - use our FREE report to make improvements yourself, pass it to your existing provider or let us do everything for you!
Call us on 0115 8220 200 Complete the contact form, or book a meeting in our calendar.
We'll take some basic details, discuss your most pressing issues and organise an assessment.
We'll carry out a full assessment of your business and technology.
You'll be provided with a bespoke report showing where improvements could be made.
or call us on
Sectors we serve
Our support team offers some of the best technical support services for the insurance sector, legal sector, recruitment agencies, and construction companies. If you want a hardworking fully managed support team without the cost associated with internal IT teams, then Your IT has you covered. We offer the latest technical solutions and ongoing advice for all IT issues. From server support to general IT solutions, our team of expert technicians offers exceptional remote support for your IT.
We have experts who can assist you in maintaining your servers and other infrastructure and solving general day-to-day issues. With years of experience in the insurance industry, and knowledge of industry best practices and compliance requirements we know the insurance industry inside out. We can help you comply with GDPR, FCA and other industry standards and regulations. We have a full range of tools, services and processes to spot potential vulnerabilities keep your highly sensitive information secure.
From keeping your client data safe to disaster recovery, the expert engineers on our service desk can support you with no hidden fees!
Do you suffer from IT Issues that slow down productivity and frustrate staff? Or struggle with IT Support that takes ages to get back to you, and never gets to the bottom of the issue?
Do you have no idea where you’re heading with your technology? Or know you need to do something about cyber security but have no idea what?
Then it’s time to get some professional IT Support Services from a market-leading IT Support Provider in Nottingham
Case Studies
Some of our client stories
Case Study – AM Norris Mobile Sims
About AM Norris Based in Leicestershire AM Norris are one of the Midlands leading plumbing and heating companies and pride themselves on high levels of service and
Case Study – Rowes Precision Products
About Rowes Rowes Precision Products (ROWES) are turned parts manufacturers based in Derbyshire in the East Midlands. They manufacture precision turned and machined components, offering
About Mellor Meller LTD design, project management, cost management and delivery of large commercial building projects. With clients including Heineken, Heinz, the NHS and North
We Have Answered Many Commonly Asked Questions Below
Think of how important computers are to your business. Without them you would lose so much data and information, the day-to-day task would become harder, client communication would suffer, and much more.
Yes, remote IT support is as good as in-house support. In the modern technological world, most IT services are done remotely. You may have an in-house team you go to when you have an issue, but they probably resolve that issue from their desktop at their desk anyway. Our teams help you from our offices. and you don’t need to go through the process of hiring individuals, making it a great option for small and medium-sized businesses.
Insurance companies use technology in various ways to make their operations smoother and their services better. Advanced software helps with quick claims processing, efficient policy management, and accurate underwriting. Cloud services offer secure and scalable storage for all that important data, while strong cybersecurity measures keep client information safe.
Technology also plays a big role in data analytics, allowing insurers to assess risks better and make smart decisions and integrated communication tools allow teams to collaborate effortlessly, whether they’re in the office or working remotely.
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