Your IT Department

Welcome to Your IT Department

IT Support For Law Firms

Is your law firm struggling with IT issues that disrupt your workflow? Your IT Department specialises in providing seamless, reliable solutions tailored specifically for legal practices. From data security to software management, we handle it all so you can focus on winning cases. Discover how we can streamline your IT and boost your firm’s productivity. Read on to learn more!

"Fixed the problem before I was even aware.. win win!!"

Julia T. Betts

5/5

For Rapid, Reliable IT Support

Your IT Department team

Our Comprehensive IT Services

Cyber Security

Safeguard your business from attack with your very own Cyber Team providing 24/7 Monitoring and Instant Response & Remediation. Upskill your staff with security awareness training and fully automated simulated phishing attacks.

IT Support

The support you need delivered faster with our unique IT Support Portal. Less calls to the service desk and a higher first-time fix rate. Backed up by a complete & fully managed IT support service that allows you to focus on what matters the most: growing your business.

IT Consultancy

Improve efficiency with expert help to get more from your existing technology and systems. Weโ€™ll build your technology roadmap and develop strategic recommendations to help you meet your business goals and develop a modern workplace.

Cloud Solutions

Bespoke Cloud solutions built for you that can easily scale up and down according to the needs of your business. Optimise performance, capacity and cost. We are Microsoft 365 experts.

Communications

Cloud based phone systems for the modern workplace. Call using Microsoft Teams to keep your communications in a single system.

Digital Transformation

Leverage the latest technology to modernise your workplace and outperform competitors. Grow your business without your technology holding you back.

Our Bespoke Law Firm IT Support Services

Your IT partner, with solutions made to support you and your clients in every way that you use IT.

Law firms are a target for cybersecurity attacks as they store highly sensitive information regarding their clients and their court cases. Cybercriminals target law firms in the hope that they can infiltrate their systems, exfiltrate their data, then hold the firm to ransom for large sums of money.

Our clients in the legal sector clients often feel the pressure of the responsibility they have for protecting highly sensitive client data and maintaining their firm’s reputation.

At Your IT department, you’ll have your own cyber team to respond to threats instantlyโ€”but that’s just the first stage of our extended cyber security measures.

We also offer 24/7 remote monitoring of your IT system for attempted cyber-attacks, catching them before they become an issue, as well as personalised training to your staff complete with simulated phishing attacks. Ensuring your compliance is easy with our support.

You need your IT systems workingโ€”and not a week after you’ve let someone know there’s a problem. With an average response time of 11 minutes and 65% of issues resolved within 1 hour, we get to the heart of problems and solve them fast.

We provide multiple convenient ways to access our friendly team, making it quick and easy to reach your dedicated team who knows and understands the legal industry, your IT infrastructure, and the providers you use.

We focus on minimum downtime, so you get maximum billable time. We know that time is money for your fee earners and they rely on smooth running IT systems for peak performance.

For many people, IT support centres around resolving technical issues. But your systems have the potential to do much more for your legal business.

We’ll build you an IT roadmap to optimise your practice management system and support your business goals. Our experts will upgrade your current systems for you, suggest new software and hardware, and let you know when’s the best time to switch providers for a strong competitive edge.

Working from home, or working collaboratively in the office, becomes easy with our bespoke cloud solutions. As Microsoft partners with expertise in Microsoft 365, we can create secure Cloud solutions personalised to the size of your firm.

Scaling up or down? No problemโ€”we can easily adjust your cloud infrastructure at any point.

We’ll take the confusion out of choosing the right software for your legal firm. There are always new technology and solutions to discover, and we keep you up-to-date on all of them so that you’re always giving the best possible service to your clients, whilst saving money.

IT SERVICES

Empowering Law Firms With IT Services

Legal firms rely on digital technology. From emails for communication to cloud services for shared data storage, your law firm probably uses IT services daily. Having reliable and working IT solutions available is important to relieve you of the worry and stress of IT issues.

Our UK support team is available from 7am to 6:30pm and can help you out with anything that might be on your mindโ€”no question is too small to ask. You’re welcome to go ahead and reach out to us, whenever you need to.

Let Your IT help you with your legal IT support today.

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Our Guarantee

Use our service for 90-days. If youโ€™re not completely satisfied weโ€™ll refund ALL of your support costs

Testimonials

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HOW WE CAN HELP

OUR IT SERVICES

What makes us stand out as an IT support provider for law firms?

  • Everything can be done fully remotely, but that doesn’t mean you’ll receive less support. Customer service isn’t just one section of our business, it’s the centre of our focus.

  • We’ll find you the best prices for ready-to-use technology for managing your law firm and fully configure it for you.

  • Our cyber security measures keep up with changing times, meaning we’re always on top of data protection and making sure you’re compliant with GDPR and DPA regulations.

  • We prioritise minimal disruption to your business activity. Our software management, including updates and patching, always takes place in the background with no downtime for you.

  • You can put communicating with your suppliers into our hands. We’ll know the right questions to ask them to get to the root of any issues you’re experiencing, and we’ll make sure you’re getting the best value for your money. Using outsourced IT support also saves you the costs that go in to hiring and maintaining an in house team.

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How we work

Our Process

There is a no obligation - use our FREE report to make improvements yourself, pass it to your existing provider or let us do everything for you!

Step 1

Call us on 0115 8220 200 Complete the contact form, or book a  meeting in our calendar.

Step 2

We'll take some basic details, discuss your most pressing issues and organise an assessment.

Step 3

We'll carry out a full assessment of your business and technology.

Step 4

You'll be provided with a bespoke report showing where improvements could be made.

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Sectors we serve

Managed IT Support for a wide range of sectors

LAW FIRM IT SERVICES

Disaster Recovery Solutions For UK Law Firms

In the legal profession, safeguarding years of valuable data is crucial. Law firms handle sensitive case information that must be accessible for future reference. That’s why robust disaster recovery solutions are vital. We prioritise your data security and ensure your firm is prepared for any eventuality.

Regular Testing of Backup Solutions

Having a backup is one thing; knowing it works when you need it is another. We conduct regular tests of your backup systems to verify that all data is correctly stored and can be retrieved without issues.

Fast Data Recovery

Time is of the essence when disaster strikes. Our fast data recovery solutions are designed to get your law firm back on its feet with minimal downtime. We use advanced recovery techniques to restore your data quickly, so you can continue your work without significant interruptions.

Business Continuity Solutions

Beyond just recovering data, maintaining business operations is essential. Our comprehensive business continuity solutions ensure that your law firm remains functional even during a crisis. With our disaster recovery solutions, your law firm can confidently navigate the complexities of data management, knowing that we have your back. Learn more about how we can protect your critical information and keep your firm running smoothly.

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FOR ALL OF YOUR IT SYSTEMS

Protect Your Law Firm With Our Cyber Security

The legal profession has a lot of sensitive data, and ensuring your data security is handled correctly is a major priority for us. According to the Solicitors Regulation Authority, 75% of law firms have been the target of a cyber-attack. The SRA also found that 23 of 30 cases they analysed involved more than ยฃ4m of stolen client money.

At Your IT Department, weโ€™re Cyber Essentials Plus certified. We’ve touched on how we protect your client’s data and proactively prevent threats with ‘threat hunting’ but it’s also important to account for phishing emails, the most common method of attack for many hackers.

We do this by using an AI engine that integrates with Microsoft 365 and notes the patterns within your team’s communication. This makes it simple for the AI to spot any unusual emails and block them before they even reach your employee. This doesn’t slow down your email or other systems in any way.

It’s also common for those in the legal sector to work from home, making monitoring work devices for security important. We offer this alongside identify authentication to single out anyone acting as your employees and trying to gain information.

Case Studies

Some of our client stories

FREQUENTLY ASKED QUESTIONS

If you’ve got any questions about our IT support for law firms, feel free to contact us or take a look through the section below, where we’ve answered most frequently asked questions.

Advanced software solutions enable legal professionals to manage case files, documents, and client information seamlessly, reducing the risk of errors and ensuring compliance with regulatory requirements.

Additionally, AI-powered tools can assist with legal research, automating the analysis of vast amounts of legal data to provide actionable insights quickly. Cloud-based platforms facilitate secure, remote access to legal resources, supporting collaboration among teams regardless of location. Overall, IT support for legal firms empowers legal practitioners to deliver higher-quality services more effectively and efficiently.

Technology takes care of routine tasks like managing documents, billing, and scheduling, so lawyers can focus on the more complex aspects of their cases.

AI-driven research tools quickly find relevant case law, saving valuable time. Secure communication platforms allow for confidential collaboration, and cloud-based systems give lawyers the flexibility to access important files from anywhere.

In short, technology helps lawyers deliver better service to their clients and stay ahead in the competitive legal field.

Law firms can become more innovative by embracing technology and adopting forward-thinking strategies. Implementing AI and machine learning tools can enhance legal research and streamline document review processes.

Utilising data analytics can provide insights into case outcomes and client needs, allowing for more informed decision-making. By staying agile and open to new technologies, law firms can stay competitive and deliver superior service.

But it’s not always easy to know where to start. For no obligation advice on how to create an innovative IT infrastructure strategy personalised to both your team and customers, you’re welcome to get in touch with our IT professionals.