Case Study – AM Norris Mobile Sims
About AM Norris Based in Leicestershire AM Norris are one of the Midlands leading plumbing and heating companies and pride themselves on high levels of service and
Award-Winning Managed IT Services
Ensure that your business runs smoothly and improve day-to-day operations with our industry-leading managed IT services.
Making Business Easier With IT Support That Is..........
FAST
96% of calls answered by an engineer within 30 seconds
EASY
Multiple support channels mean you get the assistance you need, exactly when you want it
PERSONAL
A team of engineers dedicated to you, providing quicker resolutions through a deep understanding of your IT
Transform Your Business with Our Managed IT Services & Solutions
At Your IT Department, our managed IT services and solutions are tailored to drive efficiency and growth in your business. From proactive monitoring and maintenance to advanced cyber security and seamless communication solutions, we ensure your IT infrastructure supports your goals. Our expert team handles everything from supplier management to implementing the latest technology, allowing you to focus on what matters most, growing your business. With a dedicated account manager and 24/7 support, Your IT Department becomes an integral partner in your success, transforming how you manage and leverage technology.
Cyber Security
Safeguard your business from attack with your very own Cyber Team providing 24/7 Monitoring and Instant Response & Remediation. Upskill your staff with security awareness training and fully automated simulated phishing attacks.
IT Support
The support you need delivered faster with our unique IT Support Portal. 50% less calls to the service desk and a higher first-time fix rate. Backed up by a complete & fully managed IT service that allows you to focus on what matters the most: growing your business.
IT Consultancy
Improve efficiency with expert help to get more from your existing technology and systems. We’ll build your technology roadmap and develop strategic recommendations to help you meet your business goals and develop a modern workplace.
Cloud Solutions
Bespoke Cloud solutions built for you that can easily scale up and down according to the needs of your business. Optimise performance, capacity and cost. We are Microsoft 365 experts.
Communications
Cloud based phone systems for the modern workplace. Call using Microsoft Teams to keep your communications in a single system.
Digital Transformation
Leverage the latest technology to modernise your workplace and outperform competitors. Grow your business without your technology holding you back.
Managed IT Service Provider: For all your IT Systems
Here at Your IT Department, we’re a managed services provider with a straightforward mission: to simplify your IT operations and ensure they run smoothly. We believe your technology should support your business, not work against you. That’s why we focus on offering you the best technological solutions and having our expert team provide ongoing advice.
We’ll become your entire IT department and act as a cost-effective solution to the traditional method of hiring an internal team. Our network monitoring services, cyber security solutions and data recovery are all designed to make your lives easier. Regardless of the industry you’re in, our experts will assist you with server maintenance, cloud services and disaster recovery. These are just a few of the benefits you’ll receive by working with our experienced managed service company.
Book A FREE IT Assessment worth £1,680
Why Choose Your IT As A Managed IT Service Provider
With over a decade of industry-leading experience, Your IT provides unrivalled managed IT services to its clients. With a customer satisfaction rate of over 98%, you can be sure that you’re working with a managed IT service provider that goes above and beyond to support its clients, both remotely and on-site. Our managed services model currently supports over 120 local businesses so that they can make the most out of their IT.
We’d recommend Your IT to any business. Their staff are great, very friendly, no problem is too small or too big and they respond quickly to all of our queries and problems.
How our managed IT services can help?
At Your IT Department, our managed IT services and solutions are tailored to drive efficiency and growth in your business. From proactive monitoring and maintenance to advanced cyber security and seamless communication solutions, we ensure your IT infrastructure supports your goals. Our expert team handles everything from supplier management to implementing the latest technology, allowing you to focus on what matters most, growing your business. With a dedicated account manager and 24/7 support, Your IT Department becomes an integral partner in your success, transforming how you manage and leverage technology.
Supplier management
We deal with all your technology suppliers – phones, printers, broadband, software – even if we don’t provide them.
Technology buying services provider
No more searching around for the best price – we provide all your technology, configured and ready to use on a daily basis.
Account Management
Our team at your IT Department are always on hand for single point of contact on questions and queries about your technology and hardware.
Advanced security solutions
Basic security as part of your support package, and advanced solutions as easy to understand add ons.
Managed Communications
Phones, broadband, mobile and WiFi can all be managed under one roof. Just one support number to call.
One simple 'All in' cost
Simplify your IT budget and your administration and save time and money every month.
Fully Managed IT Support Services: The Advantages of Partnering with Your IT Department
From predictable monthly costs and certified IT expertise to proactive 24/7 support and strategic consultancy, we provide tailored solutions to streamline your operations. Our scalable cloud services adapt to your business needs, ensuring growth and efficiency.
Predictable Monthly Costs
Affordable managed IT services with transparent pricing.
Specialist
Expertise
Access to a team of certified IT professionals with a decade of industry experience.
Proactive
Support
24/7 system monitoring and preventative measures to avoid downtime.
Strategic IT
Consultancy
Build a tailored technology roadmap to meet your business goals.
Scalable Cloud
Solutions
Bespoke cloud services that grow with your business needs.
Our Managed IT Support Process: How We Work
Take advantage of our FREE report, make improvements yourself, share it with your existing provider, or let us handle everything for you!
Step 1
Call us on 0115 8220 200 Complete the contact form, or book a meeting in our calendar.
Step 2
We'll take some basic details, discuss your most pressing issues and organise an assessment.
Step 3
We'll carry out a full assessment of your business and technology.
Step 4
You'll be provided with a bespoke report showing where improvements could be made.
or call us on
Sectors we serve
Managed IT Support for a wide range of sectors
Managed IT Services to Solve Problems & Prevent Issues
Our managed IT support goes beyond fixing problems, it’s about preventing them. Whether you’re unhappy with your current IT setup or lack technical support, we provide expert solutions both on-site and through remote help desk services. With 24/7 system monitoring and proactive maintenance, we ensure smooth operations and reduced downtime. Our IT consultancy services help businesses make strategic decisions, align technology with goals, and scale effectively for long-term success.
SOLVING IT PROBLEMS
Are you unhappy with your existing IT team? Or do you not currently have a technical support service? Either way, without an effective system in place, IT issues can cause havoc and lead to decreased productivity, loss of valuable data and much more. That’s why our expert team can solve your problems either on-site or through our remote help desk support service.
PREVENTATIVE MEASURES
Excellent IT support isn’t just about fixing things when they go wrong, it’s about ensuring problems don’t occur in the first place. Investing in managed support services will ensure that your business prevents any IT issues before they occur through comprehensive remote surveillance. Our expert team monitor your IT systems 24/7, working on a proactive basis to ensure your business operations run smoothly.
IT CONSULTANCY & PLANNING
Since 2009, Your IT Department have been helping businesses make better technology strategy decisions and resolve technology challenges. Our consulting service will define your business strategy, allowing your company to scale effectively in the years to come. With the nature of the IT industry, it is essential to have experts on hand to deliver the most effective approach. Not only can we advise you on the best practices, but we can also implement these.
Case Studies
Case Study – Rowes Precision Products
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Case Study – Meller Limited
About Mellor Meller LTD design, project management, cost management and delivery of large commercial building projects. With clients including Heineken, Heinz, the NHS and North
Frequently asked questions Managed IT Services FAQs:
We have answered many commonly asked questions below that people may have who are looking for a managed service provider.
What businesses benefit most from managed IT services?
Businesses in industries like finance, healthcare, legal, and SMEs with limited in-house IT benefit most from managed IT services for scalable, expert support.
What are examples of Managed Services?
A managed service provider commonly delivers services including disaster recovery, remote monitoring and infrastructure management. These are delivered by IT professionals through a remote support service, or on site. Many businesses choose to also invest in managed services due to their cyber security measures and cost efficiency.
What Are Disaster Recovery Solutions?
Disaster recovery services offer solutions for worst-case scenarios. What happens if the worst possible situation happens, and all your data is lost? A tailored support system includes strategy advice and plans for these situations, so you can avoid the loss of precious data. From cloud solutions to managed security measures, the best service offers complete protection for all situations.
Why Do I Need a Support Provider?
Running a business is complex at the best of times, and the last problem you need is an IT issue making things worse. It is essential to have IT services that monitor your technology and provide support when things go wrong. We offer outstanding customer service and a bespoke package to meet your exact needs.
Do I Need An IT Service Desk?
In short yes! A market-leading helpdesk service gives your employees access to fast, reliable fixes to their most pressing IT problems. Most small businesses cannot afford an in-house IT Support team; with an outsourced service desk, you get all the expertise you could possibly need with a much lower support cost.
A combination of remote and onsite support is the very best solution. Most issues can be fixed remotely but occasionally, you may need somebody to provide support on-site.