Case Study – AM Norris Mobile Sims
About AM Norris Based in Leicestershire AM Norris are one of the Midlands leading plumbing and heating companies and pride themselves on high levels of service and
Award-Winning Managed IT Services
Ensure that your business runs smoothly and improve day-to-day operations with our industry-leading managed IT services.
Cyber Security
Safeguard your business from attack with your very own Cyber Team providing 24/7 Monitoring and Instant Response & Remediation. Upskill your staff with security awareness training and fully automated simulated phishing attacks.
IT Support
The support you need delivered faster with our unique IT Support Portal. 50% less calls to the service desk and a higher first-time fix rate. Backed up by a complete & fully managed IT service that allows you to focus on what matters the most: growing your business.
IT Consultancy
Improve efficiency with expert help to get more from your existing technology and systems. We’ll build your technology roadmap and develop strategic recommendations to help you meet your business goals and develop a modern workplace.
Cloud Solutions
Bespoke Cloud solutions built for you that can easily scale up and down according to the needs of your business. Optimise performance, capacity and cost. We are Microsoft 365 experts.
Communications
Cloud based phone systems for the modern workplace. Call using Microsoft Teams to keep your communications in a single system.
Digital Transformation
Leverage the latest technology to modernise your workplace and outperform competitors. Grow your business without your technology holding you back.
Managed IT Service Provider: For all your IT Systems
Here at Your IT Department, we’re a managed services provider with a straightforward mission: to simplify your IT operations and ensure they run smoothly. We believe your technology should support your business, not work against you. That’s why we focus on offering you the best technological solutions and having our expert team provide ongoing advice.
We’ll become your entire IT department and act as a cost-effective solution to the traditional method of hiring an internal team. Our network monitoring services, cyber security solutions and data recovery are all designed to make your lives easier. Regardless of the industry you’re in, our experts will assist you with server maintenance, cloud services and disaster recovery. These are just a few of the benefits you’ll receive by working with our experienced managed service company.
Book A FREE IT Assessment worth £1,680
Why Choose Your IT?
With over a decade of industry-leading experience, Your IT provides unrivalled managed IT services to its clients. With a customer satisfaction rate of over 98%, you can be sure that you’re working with a managed IT service provider that goes above and beyond to support its clients, both remotely and on-site. Our managed services model currently supports over 120 local businesses so that they can make the most out of their IT.
We’d recommend Your IT to any business. Their staff are great, very friendly, no problem is too small or too big and they respond quickly to all of our queries and problems.
Testimonials
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Just a quick email to say a massive thank you to you and the team at Your IT for arranging the upgrading of the server and the continuing IT support that we receive. ..... the team are always very friendly, helpful and prompt with any issues that myself and the rest of the team encounter.
Our firm have been with Your IT for a few years for IT support now and I've been very impressed with their service. They often go above and beyond.
We’ve been a client of Your IT Department for just over a year and have found them to be much more proactive than previous suppliers. We’ve really progressed with their guidance they offer much more than just fixing problems. I’d have no hesitation in recommending Your IT to other businesses.
Your IT provide us with total peace of mind. They are always there at the end of the phone for us. Staff are very friendly and go above and beyond, Your IT made the change from our old provider very smooth and we weren’t tied into a long initial contract which gave us confidence that the sales pitch wasn’t going to be the best bit!
Fantastic company. Have made a huge difference to our company in the ever evolving world of IT. Cannot recommend enough, fast efficient and above all else very human!
We have been supported by Your IT for many years and the service has always gone above and beyond. They have taken the time to get to know our business and be proactive in suggesting improvements to our IT systems.
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How our managed
IT services can help?
Managed IT Services to help your business grow
Supplier management
We deal with all your technology suppliers – phones, printers, broadband, software – even if we don’t provide them.
Technology buying services provider
No more searching around for the best price – we provide all your technology, configured and ready to use on a daily basis.
Account Management
Our team at your IT Department are always on hand for single point of contact on questions and queries about your technology and hardware.
Advanced security solutions
Basic security as part of your support package, and advanced solutions as easy to understand add ons.
Managed Communications
Phones, broadband, mobile and WiFi can all be managed under one roof. Just one support number to call.
One simple 'All in' cost
Simplify your IT budget and your administration and save time and money every month.
How We Work & Our process
There is a no obligation – use our FREE report to make improvements yourself, pass it to your existing provider or let us do everything for you!
Step 1
Call us on 0115 8220 200 Complete the contact form, or book a meeting in our calendar.
Step 2
We'll take some basic details, discuss your most pressing issues and organise an assessment.
Step 3
We'll carry out a full assessment of your business and technology.
Step 4
You'll be provided with a bespoke report showing where improvements could be made.
or call us on
Sectors we serve
Managed IT Support for a wide range of sectors
Managed IT SUPPORT
Stop worrying about IT and focus on your business
SOLVING IT PROBLEMS
Are you unhappy with your existing IT team? Or do you not currently have a technical support service? Either way, without an effective system in place, IT issues can cause havoc and lead to decreased productivity, loss of valuable data and much more. That’s why our expert team can solve your problems either on-site or through our remote help desk support service.
PREVENTATIVE MEASURES
Excellent IT support isn’t just about fixing things when they go wrong, it’s about ensuring problems don’t occur in the first place. Investing in managed support services will ensure that your business prevents any IT issues before they occur through comprehensive remote surveillance. Our expert team monitor your IT systems 24/7, working on a proactive basis to ensure your business operations run smoothly.
IT CONSULTANCY & PLANNING
Since 2009, Your IT Department have been helping businesses make better technology strategy decisions and resolve technology challenges. Our consulting service will define your business strategy, allowing your company to scale effectively in the years to come. With the nature of the IT industry, it is essential to have experts on hand to deliver the most effective approach. Not only can we advise you on the best practices, but we can also implement these.
Case Studies
Case Study – Rowes Precision Products
About Rowes Rowes Precision Products (ROWES) are turned parts manufacturers based in Derbyshire in the East Midlands. They manufacture precision turned and machined components, offering
Case Study – Meller Limited
About Mellor Meller LTD design, project management, cost management and delivery of large commercial building projects. With clients including Heineken, Heinz, the NHS and North
Frequently asked questionsManaged IT Services FAQs:
We have answered many commonly asked questions below that people may have who are looking for a managed service provider.
A managed service provider commonly delivers services including disaster recovery, remote monitoring and infrastructure management. These are delivered by IT professionals through a remote support service, or on site. Many businesses choose to also invest in managed services due to their cyber security measures and cost efficiency.
Disaster recovery services offer solutions for worst-case scenarios. What happens if the worst possible situation happens, and all your data is lost? A tailored support system includes strategy advice and plans for these situations, so you can avoid the loss of precious data. From cloud solutions to managed security measures, the best service offers complete protection for all situations.
Running a business is complex at the best of times, and the last problem you need is an IT issue making things worse. It is essential to have IT services that monitor your technology and provide support when things go wrong. We offer outstanding customer service and a bespoke package to meet your exact needs.
In short yes! A market-leading helpdesk service gives your employees access to fast, reliable fixes to their most pressing IT problems. Most small businesses cannot afford an in-house IT Support team; with an outsourced service desk, you get all the expertise you could possibly need with a much lower support cost.
A combination of remote and onsite support is the very best solution. Most issues can be fixed remotely but occasionally, you may need somebody to provide support on-site.