Small Business IT Support: National Coverage
Small Business IT Support
Running a small business comes with its own set of challenges. At Your IT Department, we specialise in providing comprehensive small business IT support to make sure your technology isn’t one of these. Whether you’re dealing with issues that never seem to get solved or the constant worry of cybersecurity threats, we have the expertise and solutions to help you overcome these challenges.
As a leading IT support company, we have over a decade of experience helping small businesses improve their IT systems. Our dedicated team works closely with you to understand your unique needs and deliver personalised support that not only reliably keeps your systems running, but also drives your business forward.
Making Business Easier With IT Support That Is..........
FAST
96% of calls answered by an engineer within 30 seconds
EASY
Multiple support channels mean you get the assistance you need, exactly when you want it
PERSONAL
A team of engineers dedicated to you, providing quicker resolutions through a deep understanding of your IT
Tailored IT Solutions for SMEs and Small Businesses Across the UK
With over a decade of experience, we specialise in providing small business IT solutions and SME IT support to companies across the UK. Our expert support team is here to address your IT needs with fast, reliable service. Every client is assigned a dedicated account manager to ensure personalised support and a seamless experience. Whether you need help optimising your systems or solving technical issues, we’re here to help your business thrive.
IT SUPPORT WITH SMALL BUSINESSES IN MIND
Are You Facing Challenges with your Technology?
Dealing with slow computers and unreliable networks day-to-day is enough to put anyone off using IT more than they absolutely have to. You spend hours trying to fix your computer’s problems yourself before ringing up your IT support providers, who take a good while to get back to you, and at the end of the day, don’t seem to know any more than you do.
Our IT strategies are made to change this. Whether you’re just looking for IT support to help you with ‘niggly’ issues or you’d like us to set you up for success long-term so that your technology becomes an asset to your work flow, we’re here to help with solutions tailored to your company.
There is a Different Way – Key Benefits of Our Small Business IT Support
We offer an alternative to traditional IT support when we partner with a small business.
Here’s what you can expect…
Standardised equipment and reliable networks
Maintained by qualified engineers. As well as a budgeted roadmap so you know exactly what your future investments will be and how they’ll benefit your company. This comes complete with a service level agreement to keep you in control—whether you want your systems to be fully managed by us or partially managed, we’ll adjust our approach based on what you’re looking for.
Expert remote and onsite IT support
This will solve problems quickly and keep your employees working. Our knowledgeable IT engineers will then tackle the root cause of a problem to stop it from reoccurring with no added support costs and 65% of problems solved within the same day.
Develop your organisation's IT strategy
We build a successful IT strategy and provide guidance and tools for you to manage your business and see real benefits from your technology. We’ll focus on giving you business outcomes, removing time-consuming processes to save time, reduce costs and eliminate potential issues before they cause problems to future-proof your business.
Reduce your risk and simplify compliance
We’ll explain our range of modern cybersecurity solutions to you in understandable terms so you can know exactly how they’ll help. Compliance with legislation like the Data Protection Act and GDPR is made easy. We protect the whole business—access control, data protection, monitoring hardware and the network, business continuity, and disaster recovery can all be covered.
Lasting relationships
We believe that a real understanding of your business allows us to provide the best possible IT support tailored to your needs. From the moment you join us, you’ll have a dedicated account manager who will be with you throughout your entire time with us, so that you’re always talking to someone who knows your business. Through regular reviews and consultations, we ensure that our strategies continue to align with your evolving business goals.
Why Choose IT Support Over Hiring An In-House IT Team?
Thinking of employing an IT Team or IT manager? Support companies offer a level of knowledge and skills that are often a far better investment. For the costs of less than one full-time engineer, you get access to full business IT support from an entire team of IT engineers.
Our Guarantee
Use our service for 90-days. If you’re not completely satisfied we’ll refund ALL of your support costs
CYBER SECURITY SOFTWARE TO PROTECT YOUR BUSINESS
Cyber Security Support For Small Business IT Systems
We are a leading IT support company that has been providing small and medium sized businesses with cyber security solutions for over a decade.
For small businesses, setting up cyber security measures is one of the most important tasks we help with. Starting with a comprehensive risk assessment, we focus on providing a whole process for cyber security—because cyber security needs to mean more than firewalls and anti virus software. We’ll proactively monitor the environment, and provide rapid incident response times.
We’ll also focus on disaster recovery and business continuity, ensuring you have the systems and infrastructure to get back to work quickly in the event of a cyber incident.
Dedicated IT Support for Small Businesses
What do we offer in our managed IT services for small businesses?
Clearer Communication
With YourComms, you get a flexible, cloud-based phone system that lets your team work from anywhere with an internet connection. Meanwhile, YourWiFi delivers fast, secure wireless connectivity that you don’t have to manage. We take care of everything, ensuring your network is always up-to-date, running flawlessly, and made to suit the unique needs of a small team.
For your meetings, the Yealink MVC series offers an incredible Microsoft Teams experience. With top-notch audio and video quality, your meetings will be seamless and more productive than ever.
Say goodbye to those costly on-site visits that you have to schedule in—maintenance and upgrades are all automated!
Use IT To Meet Your Business Goals
What does using IT to meet your business goals look like?
We start by understanding your business challenges and goals. From there, we chart a path to success, focusing on problem-solving, spotting opportunities, and creating strategies that drive growth. This approach doesn’t just integrate technology but uses it to innovate, helping you to get ahead of the competition and reach your milestones.
With our technology buying service, we can find the best hardware for the best price and continue to deal with suppliers going forward—as well as the ones that we don’t provide.
We listen to what you’re looking for, whether it’s a minor adjustment or completely new hardware and software altogether, and we always give you clarity on spending and project timelines.
Microsoft 365 Tailored to Your Business
Transform your operations with our expertise in cloud solutions and Microsoft 365. We’re here to guide you through every step, advice, installations, cloud migration, support, cloud backup solutions, and more.
We’re here to help you find the package that works for your business, and we mean the one that really works, so that you’re not left paying for more than you need or on the other hand, stuck with the bare minimum. We’ll explain each stage in easy to understand terms, so that you fully understand what you’re receiving.
Enjoy cost savings with low monthly fees and no need for local servers, with reduced downtime for greater reliability. Remote work and real-time teamwork become simple with the ability to securely access your files from any device.
Training For Your Team
In our experience, responsibilities are spread across less people in smaller teams and one person not having cyber security skills can lead to more issues overall.
Our training program offers access to a huge library of security awareness content, delivering bite-sized lessons straight to your employees’ inboxes. We also use simulated phishing attacks to test their awareness, followed by personalised training based on their performance. This way, your team stays sharp, vigilant, and ready to tackle any cyber threats.
IT Support For SMES
Why Choose Your IT for IT Small Business Support?
As one of the UK’s leading managed IT support service providers, we understand the unique needs and challenges that small businesses face. Our team of certified professionals has extensive experience with a range of technologies, so you can be sure that your IT systems are in good hands.
With our national coverage, you can expect excellent customer service and fast response times, regardless of your business location.
We ensure your systems are running efficiently and securely at no extra support cost, boost performance and run your business smoothly. Our team of experts will be on-hand every step of the way, offering advice and guidance tailored to your specific needs.
Comprehensive Managed IT Services Tailored for Small Businesses
Our managed IT services are designed to support and empower small businesses, helping them grow without the stress of managing technology. From supplier management, where we handle your technology vendors like broadband, printers, and software, to providing fully configured IT hardware, we ensure your operations run smoothly.
Our dedicated account managers serve as your single point of contact for all IT-related queries, while our advanced cyber security solutions and managed communications keep your business secure and connected. With proactive monitoring and preventive measures, we address potential issues before they disrupt your productivity, allowing you to focus on growing your business.
WHO ARE WE
Meet The Team
Behind all the best companies are a great team. And we believe we have one of the best here at Your IT Department.
Meet the fantastic individuals that deliver managed IT Support to your business. Discover the hard workers who have built Your IT Department up from a two-man start-up to the award-winning IT Support provider it is today.
Sectors we serve
Managed IT Support for a wide range of sectors
Case Studies
Some of our client stories
Case Study – AM Norris Mobile Sims
About AM Norris Based in Leicestershire AM Norris are one of the Midlands leading plumbing and heating companies and pride themselves on high levels of service and
Case Study – Rowes Precision Products
About Rowes Rowes Precision Products (ROWES) are turned parts manufacturers based in Derbyshire in the East Midlands. They manufacture precision turned and machined components, offering
About Mellor Meller LTD design, project management, cost management and delivery of large commercial building projects. With clients including Heineken, Heinz, the NHS and North
WHO ARE WE
Meet The Team
Behind all the best companies are a great team. And we believe we have one of the best here at Your IT Department.
Meet the fantastic individuals that deliver managed IT Support to your business. Discover the hard workers who have built Your IT Department up from a two-man start-up to the award-winning IT Support provider it is today.
Small Business IT Support Services FAQs:
We’ve done our best to answer some of the most frequently asked questions about small business IT support below:
What Services Do Your IT offer?
Our IT support team provides a managed Service Desk from 7.30 am to 6.30 pm Monday to Friday, with emergency weekend cover. Our managed service contracts include unlimited onsite IT support as well as remote support for IT issues. We also conduct remote monitoring, ensuring your systems are running smoothly and making sure potential problems are fixed remotely before they cause you an issue. Additionally, our best-of-breed support and great service are all cost-effective to help improve business efficiency.
We also work with single-site or multi-location organisations, provide and install servers, undertake networking projects and manage your IT resources. We’re a single point of contact for everything IT based in your small business, dealing with all of your support issues.
The work we do with our clients is focused on making them more efficient, helping them get more from their existing assets and helping to protect their business from cyber threats. Whether you are a national, local, large or small business, we can help provide a personal service.
How Much Does IT Support Cost for a Small Business UK?
For an accurate figure for how much IT support costs for a small business in the UK, take a look at our cost calculator. You can see everything that’s included in the cost, so that you’re never faced with any hidden costs.
What Does An IT Support Company Do?
An IT support company can provide a wide range of services to ensure all the technology used in your business is running smoothly. This can include helping to set up and maintain computer networks, troubleshooting technical problems, installing new software and hardware, monitoring systems for any potential issues, providing helpdesk support, training users on how to use technology effectively, managing security protocols and more.
A quality IT Service provider will offer excellent advice, no matter the technical issue.
Can You Work With An Internal IT Team or an IT Manager?
Absolutely. We can increase the productivity of your in-house resource by providing them with additional support. As your IT partner, we can fill in the gaps that your in-house team has with professional technical support or consultancy and strategic management advice.
In-house teams traditionally struggle with a range of technical expertise. As an IT support company that are experts in IT, we have a large number of technical staff with the knowledge and resources to deal with even the most complex issues.
What Are The Benefits of IT Support?
The benefits of IT support include that high-quality, well-maintained IT can increase productivity, improve efficiency and reduce costs in your small business. Knowing your company’s computers and other resources are well looked after means you can focus on doing what’s important in your business, allowing you to achieve your goals without worrying that technology will hold you back.
Does Every Company Need IT Support?
The short answer is yes, every business can benefit from the services of an IT support company. Technology plays a vital role in almost all companies today, and having access to experienced IT professionals can be invaluable when it comes to managing your systems and keeping them secure. By outsourcing your IT needs to a professional support team, you can focus on the other aspects of running your business while knowing that a dedicated team is looking after your technology.