Your IT rewarded for Excellence in Customer Service
Your IT Department have walked away with the Excellence in Customer Service Award at the 2022 Nachural Entrepreneurship Awards. The award was presented at a
Tag: customer satisfaction
Case Study – Meller Limited
About Mellor Meller LTD design, project management, cost management and delivery of large commercial building projects. With clients including Heineken, Heinz, the NHS and North
Case Study – Server & PC Replacement and Back up solution
Introduction Silicone Altimex provides high quality, integrated elastomeric solutions to medical device and bio-pharmaceutical manufacturers. They engaged Your IT Department as their IT partner in
Satisfaction Guaranteed!
We’ve had a Super September with a Net Customer Satisfaction Score of 97.8 and just one negative response out of 134 reactions during the month!
Listening To Your Feedback And Improving Support
You’ll have seen a few posts from us recently about the levels of customer satisfaction we achieve – we’ve even been in touch with some
Tips to building customer loyalty
1. Understand the consumer It’s easy to speak in terms of generalities, but the best strategy is one of the most basic: understanding who your